At VG-Lab, we believe sharing is caring.

OPTIMISED FILE SPECS

A great print is made only out of a great digital file, so file specs are important when it comes to fine art printing. Please refer to our file spec guide below.

Min. spec

JPEG, JPG format

Optimal spec

JPEG, JPG, TIFF, PSD file format

Max. spec

JPEG, JPG, TIFF, PSD file format

Frequent asked questions

Email to contact@VietnamGicleeLab.com is a good way to make an order. If you need faster response, please message us via our Facebook Page.

Standard turnover for printing service is 2 working days.

Standard turnover for framing service is from 5 days to 4 weeks.

Image size is the size of the actual printed area. The print size is the size of the paper sheet in which the image is printed. We charge per print size.

For example: Image size is 20x30cm, white margin is 2cm all around, the print size would be 24×34 cm.

Yes we do deliver Vietnam-national-wide. Please refer to our  Terms and Conditions for more info.

Yes,

For printing service, we offer free 2-day re-print if the prints were damaged or having technically error.

For framing service, we offer 6 month warranty.

Please do not hesitate to contact us if you have any question. Contact us